Inclusion Requires Interoperability: Why All Digital Financial Services Should be Interoperable
As of 2021, there were 1.4 billion financially excluded people globally — over 1 billion fewer than there were in 2011. As Briana Marbury at the Interledger Foundation explains, mobile money and other digital financial products and services have helped to drive this progress, reaching populations that have traditionally been excluded. But she argues that this momentum has highlighted an emerging issue that could limit the impact of the growth in financial inclusion: the lack of interoperability between digital systems.